Wellness Program Helps Telecom Reduce Physical and Financial Pain
While undergoing its annual claims review with its medical carrier and Hylant’s data analyst, a large telecommunications and broadcasting firm discovered that its number of musculoskeletal insurance claims was high.
Hylant helped this client explore solutions to address this employee healthcare concern and reduce the cost of claims.
Challenge
The employer felt that a wellness program might benefit its workforce and simultaneously reduce claims. However, how to proceed was unclear: The employer’s workforce was distributed across multiple locations, with many employees working in the field.
Solution
After reviewing potential options, Hylant’s employee benefits team, which included a dedicated health strategist, recommended a digital physical therapy (PT) solution to meet the employer’s workforce needs. Knowing that the market offered many solutions, the team helped the employer complete a robust RFP process and recommended three potential vendors that could address the company’s specific needs.
One of the digital PT providers had an existing partnership with the client’s healthcare navigation and care coordination company. Before choosing the provider, the Hylant team and the employer thoroughly evaluated its solution, even requiring the vendor to complete an analysis to determine its likely impact on the organization.
In just the first year, 4% of the company’s employees have engaged with the new program—already enough to positively impact the employer’s medical claims. Of those engaged, 46% have reported a reduction in pain. Surgery intent has dropped by 36%. The digital PT provider projects a 300% return on investment in the first year alone.
When faced with a sea of options, work with a health strategies partner who will expertly analyze your specific needs and secure a solution that supports your employee wellness and financial goals.
Results for the Client
Reduced Pain
Participants report a 46% decrease in pain.
Reduced Surgery Intent
Intent to have surgery has decreased by 36%, and claims have been reduced.
Increased ROI
The program administrator projects a 300% return on investment for the program.
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