Culture & Testimonials
The Evolution of Hylant's Thriving Culture
Our journey from a small insurance agency founded in 1935 to a thriving family-run business reflects a commitment to nurturing a strong company culture. Over the decades, as new generations joined the company, we embraced the values of respect, empathy and hard work, shaping an environment where employees feel valued and empowered. Today, we continue to cultivate a family spirit that drives our success, ensuring that our team is as dedicated to our clients as we are to each other.
Our Guiding Principles
We are proud to say we've been named a “Best Places to Work in Insurance” company every year since 2009. That is largely due to the promise made by Edward P. Hylant when founding the company in 1935, to treat clients and employees like family—with honesty, respect and trust. Those same values guide how we think, work and act with our clients, within our communities and with each other. By putting these ideals into practice every day, we uphold our company’s commitment to help people live safer, more secure lives.
Hylant Brand Values
Family
Building personal and trusting relationships with our employees, clients and community members is the very reason we exist. We are a family-owned business, and we treat you like family.
Hard Work
We understand the value of hard work. It produces character in ourselves, excellence in our products and peace of mind for those who depend on our services.
Honesty
We hold ourselves to the highest ethical standards by conducting our business with honesty, transparency and consistency in communications, behaviors and relationships.
Respect
We embrace each individual’s unique talents and honor diverse backgrounds, experiences, work styles and ideas. We treat people how we‘d like to be treated, showing them respect and earning it back along the way.
Empathy
Putting yourself in someone else’s shoes promotes a positive, optimistic and productive environment. Walking together allows us to walk further.
What Our Employees Say About Hylant
What initially drew me to Hylant was its unwavering commitment to people—both employees and clients. The company's reputation for fostering a family-oriented culture and prioritizing relationships aligned with my values. My experience has not only met these expectations but exceeded them. From day one, I’ve felt empowered to make an impact and contribute meaningfully to a culture of collaboration and care."
Shannon Orr
COO, Emerging Markets
I decided to join Hylant because I was told that they put employees first and clients closely behind. I can attest that this is indeed true. In addition to the exceptional culture, the resources and expertise to help us serve our clients have exceeded my expectations."
Jess Stump
Client Executive
I love that they give me flexibility to be great at my job."
Shanesia Logan
Senior Client Service Manager
Hylant has provided incredible support for my professional growth. I’ve been able to complete my CIC designation updates and even start my CRM designation updates, which have deepened my expertise and prepared me for new challenges. The encouragement to take classes that align with my role and interests has been empowering—I always feel supported in pursuing opportunities to learn and grow."
Micah Shelton
Client Service Manager
On both a personal and professional level Hylant has helped me grow with regards to feeling as a valued asset/individual, trusted mentor/colleague, and accomplished insurance professional. I have been empowered every step of the way here to be my true self, and that feels amazing!"
Molly Ryan
Small Business, Marketing Team Lead
How much you push yourself is what Hylant will push you to do. If you are the type of person who likes consistency and to stay in your same role, we absolutely need those people. If you like to be challenged and want to take on more responsibilities and learn more insurance skills, you will be encouraged to achieve those goals. Hylant will give you exactly what you ask for."
Lanie Bullock
Client Service Manager, Team Lead
Celebrating Excellence
The Hylant Annual Employee Awards
Each year, we honor the outstanding contributions of our team through the Hylant Annual Employee Awards. These awards recognize employees who exemplify our culture and brand values, go above and beyond for our clients, communities, and their team, or simply bring joy and laughter to the workplace.
Annual Awards
Hylant Hero
Awarded to an individual who has made significant contributions to Hylant and the insurance industry—our version of a lifetime achievement award.
Coach of the Year
Recognizes a manager who leads, inspires, and develops their team, helping them navigate challenges and achieve success.
Living Our Values
Honors an employee who embodies Hylant’s core values—honesty, respect, empathy, hard work, and family.
Lifelong Learning
Celebrates an employee committed to continuous learning, professional development, and sharing knowledge to inspire growth in others.
Innovator of the Year
Recognizes an employee who drives innovation, embraces technology and delivers creative solutions that transform the way we do business.
Client Service
Honors an employee who goes above and beyond to provide exceptional service, solve problems effectively, and build strong client relationships.
Community Service
Recognizes an employee dedicated to volunteerism and philanthropy, making a positive impact in their community and inspiring others to get involved.
Team Spirit
Awarded to a true team player who goes the extra mile, supports colleagues, and fosters a positive, collaborative work environment.
MacLean
Celebrates a relatable, work-related, funny moment, mishap, or blooper that brings laughter to the Hylant team.
Join the Hylant Family
Join us and discover what makes our company a “Best Place to Work in Insurance” for an impressive 16 consecutive years! Immerse yourself in a vibrant workplace culture that values collaboration, innovation, and personal growth. Be part of a community that celebrates excellence and supports your professional journey!
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