HealthDirect

Immediate Mental Health Help

After learning about HealthDirect, a single parent reached out during a mental health crisis involving their child. Overwhelmed and unable to afford out-of-network care, the employee was quickly supported by HealthDirect, which located an in-network therapist offering same-day virtual and next-week in-person sessions.

HealthDirect also helped the parent transition to affordable in-network care at the same office. The employee expressed deep gratitude, noting reduced stress and improved access to care. Ongoing monthly check-ins were arranged with their nurse navigator.

Guided Care After Diagnosis

Just released from the hospital and newly diagnosed with diabetes, an employee was struggling with the next steps in his care journey. HealthDirect’s nurse navigator helped him by providing a nutritional plan and scheduling an appointment for him with a primary care physician so he could begin the journey towards improved care.

Prior to the call with HealthDirect, the employee had indicated that he had not planned on engaging with a doctor since he was symptom-free, which could have set him up for poor health outcomes in the future. The nurse navigator continues to follow up with this employee.

Empowered Recovery Through Support

A cancer survivor struggling with post-treatment fatigue reached out to HealthDirect for help with healthy eating.

HealthDirect responded by creating a personalized nutrition plan to support her recovery and ease her transition to healthier habits.

The employee also missed key preventive care visits due to feeling overwhelmed. To reduce her stress, HealthDirect scheduled her primary care appointment and explained the importance of regular screenings for long-term health. This proactive support helped her re-engage with her care plan and commit to completing her preventive visits, closing critical gaps and strengthening her path to wellness.