PROJECT PHOENIX
Countdown to Launch!

Client Information Just Got Easier!

Hylant is excited to launch a new agency business solution (ABS) experience that serves as our business's primary source of client information.

What: An enhanced ABS experience in Epic, an Applied software solution

When: Monday, June 24, 2024

Why we're changing

Benefits of Enhanced Experience

Unified Client Experience

Streamline and unify the employee customer servicing experience in a single agency business solution (Epic).

Increased Efficiency

Improve efficiency and accuracy of work tasks and activity assignments from start to finish, utilizing standardized processes and workflow automations.

Operational Alignment

Increase operational alignment and scalability for future customizations and greater connectivity across all Hylant business segments and client servicing teams.

Data Visibility

Enable additional consistent, secure, and unified reporting and visibility of client and prospect information as well as any core account servicing metrics and activities.

Where to Get Training

Check out all the resources you need to work in Epic on the Intranet, where you will find important support information for Epic launch week, workflows and shortcuts, Applied University training materials and more.

Check Out the Intranet Page

Test Your Knowledge & Provide Feedback!

By completing the two quizzes and a feedback survey, you can be entered to win one of four $500 gift cards being raffled on July 9! Use the links below and begin the journey to your chance to win!

Applied University Self-Guided Learning Quiz

Live Virtual Training Session Quiz

Feedback Survey