Spotlight: Moments That Mattered

Key Milestones:

• Hylant earned the Greenwich Broker Excellence Award.
• Established the Hylant China Practice, led by Jessica Xie.
• Launch of the Global Captive Solutions Team, led by Anne Marie Towle.
• Highest client retention and new business sales year in company history (2018).
• CE Success sales producer development program was launched.
• Continued office expansion across Florida, Georgia, Michigan, Ohio, and Tennessee. Offices that opened: Jacksonville, 2012; Orlando, 2012; Atlanta, 2019 (start of the Japanese Practice); Findlay, 2016.

Awards & Recognition:

• Named one of the Top 40 Largest Brokers in the U.S. by Business Insurance.
• Employees voted Hylant a Best Place to Work in Insurance every year from 2009–2019.

Community Impact:

• The Hylant Family Foundation expanded its support to multiple charitable initiatives throughout the decade.

In Insurance

• Affordable Care Act (ACA) (2010): Although passed at the end of the decade, the ACA had a profound impact on health insurance, mandating coverage for pre-existing conditions, expanding Medicaid, and establishing health insurance exchanges.
• Dodd-Frank Wall Street Reform and Consumer Protection Act (2010): This comprehensive financial reform legislation was enacted in response to the 2008 financial crisis. It included the Non-Admitted and Reinsurance Reform Act (NRRA), which standardized the regulation of surplus lines insurance and reinsurance across states.
• Credit for Reinsurance Model Law (2011): The NAIC revised its requirements for collateral on alien reinsurers, reducing the amount of collateral non-U.S. reinsurers needed to post, thus facilitating international reinsurance transactions.
• Wells Fargo Insurance Scandal (2016): Wells Fargo was found to have opened millions of unauthorized accounts, including insurance policies, without customers' consent. This led to significant fines and a major overhaul of the company's practices.

Around the World

• Rise of Social Media: Platforms like Instagram (2010) and Snapchat (2011) changed global communication and content sharing.
• 2016 U.S. Presidential Election: Donald Trump's election marked a significant shift in U.S. politics with his populist approach.
• Technological Advancements: Innovations like virtual reality, AI, and smart home devices, transformed daily life.
• Notre-Dame Fire (2019): The fire at the Notre Dame Cathedral in Paris drew worldwide attention and support for restoration efforts.
• Edward Snowden & Mass Surveillance (2013): Snowden’s NSA leaks ignited global debates on privacy, government oversight, and digital security.
• #MeToo Movement (2017): A viral reckoning with sexual harassment and assault, leading to high-profile resignations and broader cultural change.
• Climate Awareness & Greta Thunberg: Climate change became a central global issue, with young activists like Thunberg leading international pressure for action.