PE-Backed Residential Contracting Firm Builds Growth-Ready Risk Strategy

Challenge

A private equity-backed residential contracting platform was growing rapidly through acquisition. As the organization expanded into new markets and added operating companies, leadership recognized that its existing risk management structure was not designed to support the business's scale and complexity.

Beyond supporting growth, the company wanted to increase enterprise value by improving operational consistency, reducing total cost of risk (TCOR), and creating a repeatable framework for future acquisitions. Leadership faced limited visibility into claims and lost trends, inconsistent safety practices, growing compliance burdens, acquisition integration challenges, and increasing insurance complexity. The goal was not simply to lower insurance premiums, but to create a scalable risk management platform capable of supporting growth while reducing risk-related costs over time.

Solution

Rather than relying solely on insurance solutions, Hylant worked with the client to implement proven middle-market risk management practices refined through nearly 100 years of experience. The focus was on improving the operational drivers that influence claims activity and TCOR.

Key initiatives included establishing a centralized risk management framework, implementing recurring executive reviews focused on claim trends and safety performance, enhancing claims oversight and loss control, improving safety and fleet management practices, strengthening vendor compliance processes, creating a standardized acquisition onboarding process, and aligning the insurance program with the organization's acquisition strategy.

By focusing on the root causes of losses rather than simply purchasing additional insurance, the organization was better positioned to reduce claim frequency, improve consistency, and bend the claims curve downward over time.

Financial Impact

The company benefited from a $213,215 reduction in insurance program costs at the first renewal.

The broader objective was to reduce TCOR, which includes insurance premiums, employee injuries, operational downtime, internal claim management costs, and business disruption associated with losses. Leadership gained greater visibility into risk drivers, improved claims oversight and accountability, implemented more consistent safety practices, enhanced acquisition integration capabilities, and increased insurer confidence.

Most importantly, the client transformed risk management from a transactional insurance function into a business strategy designed to reduce TCOR, support acquisition-driven growth, and enhance enterprise value.