Freight Carrier Reduces CSA Score to Zero
Hylant’s transportation risk advisors helped this client improve its FMCSA safety scores dramatically.
Challenge
The leadership of a 25-truck freight carrier was increasingly concerned about the company’s elevated Federal Motor Carrier Safety Administration (FMCSA) Safety Measurement System (SMS) scores. Poor scores posed risks to the company's operational reputation, insurance marketability, and regulatory compliance.
The company president sought expert loss control guidance from Hylant's transportation vertical to address these issues and ensure full compliance with FMCSA regulations.
Solution
Hylant's loss control team initiated a comprehensive mock audit to assess the firm’s safety and compliance protocols, internal policies, and recordkeeping practices, at no cost to the client. Based on the findings, the team provided actionable recommendations to reduce the firm's losses and improve its Compliance, Safety, and Accountability (CSA) scores.
Over four years, the transportation company embraced training sessions, safety meetings, ongoing audits, monthly score tracking, and insurance reviews. Hylant’s loss control services became a cornerstone of the trucking firm's operational transformation.
Driver and vehicle out-of-service scores have fallen to zero, as has the fleet's overall Behavior Analysis and Safety Improvement Category score. This remarkable improvement has resulted in higher company morale, more access to insurance markets, and a safer carrier profile.
Transform safety risks into strengths with expert guidance and ongoing support from a seasoned broker like Hylant.
Results for the Client
ISS Upgrade
The rating improved from “optional” to “pass.”
CSA Improvement
Scores dropped to 0.0% across all categories.
Compliance Boost
Driver and vehicle out-of-service scores dropped to 0.0%.
